BalancePoint Privacy Policy

Effective Date:

Welcome to the BalancePoint Calculator ("we," "our," or "us"). We respect your privacy and are committed to protecting the information you may provide while using our tool at hvacbalancepoint.com.

1. Information We Collect

We collect minimal information necessary to provide our calculation services:

• Voluntary Input: We collect the data you enter into the calculator (such as temperatures, loads, and equipment specs) solely to perform the calculation.
• Log Data: Our hosting provider (Microsoft Azure) automatically collects standard log files, which may include IP addresses, browser types, and access times.

2. How We Use Your Information

• To provide the calculation results you request.
• To monitor and maintain the stability of our application.
• We do not sell or rent your data to third parties.

3. Cookies

We use essential cookies strictly to ensure the website functions properly (e.g., maintaining your session while you calculate). We do not use tracking cookies for advertising.

4. Third-Party Hosting

This application is hosted on Microsoft Azure. By using this service, you acknowledge that your data passes through Azure's infrastructure.

5. Third-Party Data Sources

To provide accurate heating and cooling analysis, BalancePoint retrieves data from the following external sources:

• NOAA/NCEI: Historical hourly weather observations are retrieved from NOAA's National Centers for Environmental Information (NCEI) Integrated Surface Database (ISD) to calculate heating and cooling degree days for your location.
• NEEP: Heat pump performance data is sourced from the Northeast Energy Efficiency Partnerships (NEEP) Cold Climate Air Source Heat Pump List.

6. Open-Source Software Attribution

BalancePoint is built with the help of several open-source libraries. We gratefully acknowledge:

• eeweather (Apache 2.0) — Used to map zip codes to nearby ISD weather stations for retrieving historical weather data. Developed by the Open Energy Efficiency Meter project.
• timezonefinder (MIT) — Used to determine the correct timezone for a customer's location based on geographic coordinates.
• pandas (BSD 3-Clause) — Core data manipulation library used throughout the application.

7. Contact Us

If you have questions regarding this policy, please contact the site administrator.